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Above the line : how to create a company culture that engages employees, delights customers and delivers results / Michael Henderson. by

Henderson, Michael [author.]

Material type:

Text; Format: available online remote

; Literary form: Not fiction

Publisher: Milton, Queensland, [Australia] : Wiley, 2014Copyright date: �2014

Online resources:

An electronic book accessible through the World Wide Web; click to view

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Advanced database marketing [electronic resource] : innovative methodologies and applications for managing customer relationships / edited by Kristof Coussement, Koen W. De Bock and Scott A. Neslin. by

Coussement, Kristof
Bock, Koen W. de
Neslin, Scott A, 1952-
ebrary, Inc

Material type:

Text; Format: electronic available online remote

; Literary form: Not fiction

Publication details: Burlington, Vt. : Gower, c2013

Online resources:

An electronic book accessible through the World Wide Web; click to view

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Analytics and dynamic customer strategy : big profits from big data / John F. Tanner, Jr. by

Tanner, John F [author.]

Material type:

Text; Format: available online remote

; Literary form: Not fiction

Publisher: Hoboken, New Jersey : Wiley, 2014Copyright date: �2014

Online resources:

An electronic book accessible through the World Wide Web; click to view

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Anticipate [electronic resource] : know what your customers want before they do / Bill Thomas, Jeff Tobe. by

Thomas, Bill, 1955-
Tobe, Jeff
ebrary, Inc

Material type:

Text; Format: electronic available online remote

; Literary form: Not fiction

Publication details: Hoboken, N.J. : John Wiley & Sons, 2013

Online resources:

An electronic book accessible through the World Wide Web; click to view

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Auditing social media [electronic resource] : a governance and risk guide / Peter R. Scott, J. Mike Jacka. by

Scott, Peter R, 1964-
Jacka, J. Mike
ebrary, Inc

Material type:

Text; Format: electronic available online remote

; Literary form: Not fiction

Publication details: Hoboken, N.J. : Wiley, c2011

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The behavioral advantage [electronic resource] : what the smartest, most successful companies do differently to win in the B2B arena / Terry R. Bacon and David G. Pugh. by

Bacon, Terry R
Pugh, David G. (David George), 1944-
ebrary, Inc

Material type:

Text; Format: electronic available online remote

; Literary form: Not fiction

Publication details: New York : AMACOM, c2004

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Behind the cloud [electronic resource] : the untold story of how Salesforce.com went from idea to billion-dollar company--and revolutionized an industry / Marc R. Benioff, Carlye Adler. by

Benioff, Marc R, 1964-
Adler, Carlye
ebrary, Inc

Edition: 1st ed.

Material type:

Text; Format: electronic available online remote

; Literary form: Not fiction

Publication details: San Francisco : Jossey-Bass, c2010

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Beyond customer service, revised [electronic resource] / Richard F. Gerson. by

Gerson, Richard F
ebrary, Inc

Series: Fifty-Minute series

Edition: Rev. ed.

Material type:

Text; Format: electronic available online remote

; Literary form: Not fiction

Publication details: Menlo Park, Calif. : Crisp Publications, c1998

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Beyond selling value [electronic resource] : a proven process to avoid the vendor trap / Mark Shonka, Dan Kosch. by

Shonka, Mark
Kosch, Dan
ebrary, Inc

Material type:

Text; Format: electronic available online remote

; Literary form: Not fiction

Publication details: Chicago : Dearborn Trade Pub., c2002

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Beyond world class [electronic resource] : building character, relationships and profits / Alan M. Ross, with Cecil Murphey. by

Ross, Alan M
Murphey, Cecil
ebrary, Inc

Material type:

Text; Format: electronic available online remote

; Literary form: Not fiction

Publication details: Chicago, IL : Dearborn Trade Pub., c2002

Online resources:

An electronic book accessible through the World Wide Web; click to view

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Blogging for business [electronic resource] : everything you need to know and why you should care / Shel Holtz and Ted Demopoulos. by

Holtz, Shel
Demopoulos, Ted
ebrary, Inc

Material type:

Text; Format: electronic available online remote

; Literary form: Not fiction

Publication details: Chicago, IL : Kaplan Pub., 2006

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An electronic book accessible through the World Wide Web; click to view

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The book of business awesome [electronic resource] : how engaging your customers and employees can make your business thrive ; The book of business unawesome : the cost of not listening, engaging, or being great at what you do / Scott Stratten. by

Stratten, Scott
ebrary, Inc

Material type:

Text; Format: electronic available online remote

; Literary form: Not fiction

Publication details: Hoboken, N.J. : John Wiley & Sons, Inc., c2012

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An electronic book accessible through the World Wide Web; click to view

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Business performance through lean six sigma : linking the knowledge worker, the twelve pillars, and Baldrige / James T. Schutta. by

Schutta, James T, 1944- [author.]

Material type:

Text; Format: available online remote

; Literary form: Not fiction

Publisher: Milwaukee, Wisconsin : ASQ Quality Press, 2006Copyright date: �2006

Online resources:

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14.

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Business performance through lean six sigma : linking the knowledge worker, the twelve pillars, and Baldrige / James T. Schutta. by

Schutta, James T, 1944- [author.]

Material type:

Text; Format: available online remote

; Literary form: Not fiction

Publisher: Milwaukee, Wisconsin : ASQ Quality Press, 2006Copyright date: �2006

Online resources:

An electronic book accessible through the World Wide Web; click to view

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15.

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Citizen marketers [electronic resource] : when people are the message / Ben McConnell and Jackie Huba. by

McConnell, Ben
Huba, Jackie
ebrary, Inc

Material type:

Text; Format: electronic available online remote

; Literary form: Not fiction

Publication details: Chicago, IL : Kaplan Pub., c2006

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An electronic book accessible through the World Wide Web; click to view

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16.

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Citizen relationship management [electronic resource] : a study of CRM in government / Alexander Schellong. by

Schellong, Alexander
ebrary, Inc

Series: European university studies. Series XXXI, Politics = Publications universitaires europ�eennes. S�erie XXXI, Politics = Europ�aische Hochschulschriften. Reihe XXXI, Politik ; Bd. 560

Material type:

Text; Format: electronic available online remote

; Literary form: Not fiction

Publication details: Frankfurt am Main : Lang, c2008

Dissertation note: Thesis (doctoral)--Universit�at Frankfurt (Main), 2008.

Other title:

Citizen relationship management, a study of customer relationship management in government

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17.

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CiviCRM cookbook [electronic resource] : master this web-based constituent relationship management software for nonprofit and civic sector organizations / Tony Horrocks. by

Horrocks, Tony
ebrary, Inc

Material type:

Text; Format: electronic available online remote

; Literary form: Not fiction

Publication details: Birmingham : Packt Pub., 2013

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18.

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Client service excellence : the 10 commandments / by Larry O'Sullivan. by

O'Sullivan, Larry [author.]

Material type:

Text; Format: available online remote

; Literary form: Not fiction

Publisher: Randburg, Republic of South Africa : Knowres Publishing, 2010

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19.

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Client service excellence : the 10 commandments / by Larry O'Sullivan. by

O'Sullivan, Larry [author.]

Material type:

Text; Format: available online remote

; Literary form: Not fiction

Publisher: Randburg, Republic of South Africa : Knowres Publishing, 2010

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An electronic book accessible through the World Wide Web; click to view

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20.

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Clients first [electronic resource] : the two word miracle / Joseph Callaway, JoAnn Callaway. by

Callaway, Joseph, 1943-
Callaway, JoAnn, 1944-
ebrary, Inc

Material type:

Text; Format: electronic available online remote

; Literary form: Not fiction

Publication details: Hoboken, N.J. : Wiley, 2012, c2013

Online resources:

An electronic book accessible through the World Wide Web; click to view

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Your search returned 165 results.