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Customer satisfaction [electronic resource] : practical tools for building important relationships / Dru Scott.

By:

Scott, Dru

Contributor(s):

ebrary, Inc

Material type:

TextSeries: Fifty-Minute seriesPublication details: Menlo Park, Calif. : Crisp Publications, c2000.Edition: 3rd edDescription: viii, 118 p. : illSubject(s):

Genre/Form:

Electronic books.

DDC classification:

658.8/343 22

LOC classification:

HF5415.335 .S38 2000eb

Online resources:

An electronic book accessible through the World Wide Web; click to view

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Includes bibliographical references.

Electronic reproduction. Palo Alto, Calif. : ebrary, 2013. Available via World Wide Web. Access may be limited to ebrary affiliated libraries.

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